Below is a guide to give you more information about the process of renting your boat with BookMyBoat.
We pride ourselves on achieving your outcomes.
Our Australian support team are always on hand to assist you throughout the rental process.
Scroll down to find detailed information on about how BookMyBoat works for Boat Owners
BookMyBoat uses the secure Stripe Payment Processing System to process payment transactions.
for more information visit stripe.com.au
BookMyBoat aims to have the largest membership of boat hirers to ensure your listing has the largest possible audience.
Completing transactions on BookMyBoat gives you peace of mind that if something goes wrong there is documentation to eliminate uncertainties and provide accurate information about who you are dealing with.
Yes!
To be eligible to rent your boat via the BookMyBoat platform, a potential renter must meet all the following criteria;
If a boat owner feels that a specific renter is not qualified to rent their vessel, the owner is free to decline the booking request.
If a boat owner accepts a booking request but upon meeting the renter has a good and valid reason to believe that they are not qualified to handle the boat, then the boat owner can cancel the booking immediately and then contact support@bookmyboat.com.au. Conditions apply – please see our Cancellation policy
Yes!
Owners have complete control throughout the entire process. They:
“Boat Rules” are where Owners let renters know special rules that apply to their listing.
For example, some owners may prefer not to allow fishing or waterskiing etc This can be stated in the listing rules section when listing a boat.
By proceeding with the booking, Renters are agreeing to the Boat Owners rules.
Owners should have up to date rules so as to reduce the number of questions and also protect them in case of any disagreement.
If you require more information or a guide on how to create rules for your boat, contact us at support@bookmyboat.com.au
Boat Owners have the option on setting hires for Full-day, half-day rates.
Hourly Rates are not available at this time.
Upon the successful completion of a rental, the Boat Owner marks the order as completed on their BookMyBoat owners portal. The Customer then has 2 days to do the same or lodge a dispute. Once this is done the payments are authorised.
Please Remember – All payouts are net of BookMyBoat Service Fees.
Typically, listing prices vary depending on boat type, amenities, age of boat and the market in which your vessel is located.
The rates you decide on are completely up to you. As a new owner, you may want to charge lower than average rates to attract renters who are comparing your boat to those with reviews.
For more guidance or advice on rental rates contact us
Book My Boat charges a service fee equal to 26 percent of the listing price.
The Service fees charged by BookMyBoat are as consideration for the services provided by BookMyBoat but not limited to, provision of an online marketplace, provision of a secure Stripe payment gateway including all associated fees and charges, provision of policies and procedures, and including insurance coverage (where applicable – conditions apply)
For example: If a Boat Owner lists a boat at a price of $200 per day then the payout will be as follows;
– $200 Income
– 26% to BookMyBoat ($52)
– 74% to Boat Owner ($148)
To view the full range of fees and the Fee Policy Click Here
Fuel and Security Deposits are designed to cover the Insurance excess and fuel costs in cases where a renter returns a vessel with less fuel and is unable to settle the fuel payment in cash.
The standard insurance excess is $500 (subject to change). BookMyBoat therefore recommends $500 as the minimum deposit amount, however Boat Owners are free to set whatever deposit they chose.
Once the rental is completed the Security deposit is released back to the customers (unless the Owners lodges a dispute.)
For any claim event, the renter’s security deposit will be used to pay the insurance deductible, damages, or fees. Any portions of the charges that are unused will be refunded back to the Renter at the resolution of the claims process.
BOATS:
All Boats must be registered as domestic commercial vessels with AMSA. BookMyBoat staff understand the requirements and we can assist you as long as your vessel is under 12 meters long, meets Australian Standards and has an Australian Builders Plate attached to it. There are survey exemptions available which remove the normal annual inspections and historical costs associated with commercial surveys.
Contact us to discover how we can quickly help you and how you can save on registration costs.
JETSKI’S:
Jetski’s are welcome at BookMyBoat, however they must provide their own insurance suitable for 3rd party hire/use. BookMyBoat’s insurance policy does not cover Jetski’s
WATERSPORT EQUIPMENT:
Watersports equipment such a kayaks, canoes, paddle boards etc are permitted on BookMyBoat however their rentals are not insured.
BookMyBoat has the ultimate discretion on which boats qualify to be listed and may periodically monitor any records to ensure that a listed vessel continues to qualify for eligibility.
If you’d like help with your vessel registration process don’t hesitate to contact us at support@bookmyboat.com.au
Yes,
You can do it yourself or you can save time and get your boat listed faster by using BookMyBoat to assist you.
BookMyBoat is assisting Boat Owners all over Australia, we are experienced in this process and maintain an excellent relationship with AMSA (the regulator).
Contact us anytime at support@bookmyboat.com.au
For more information on the commercial registration requirements Click Here.
We have a standardised Pre/Post Hire Process for all Boat Owners.
This includes:
It is a BookMyBoat insurance requirement that the condition of the boat is recorded and agreed between the Owner and the Renter before and after the hire. This covers both parties in the event that a vessel gets damaged or there is a dispute over the condition of the vessel upon it’s return.
It is the responsibility of both the renter and the owner to assess the boat for any new damage caused during the rental period and to sign off on the state of the boat.
The rental inspection has the following components:
BookMyBoat have a standardised procedure on Fuel Reimbursement for all rental agreements,
this is detailed in our Standard Conditions of Hire.
The fuel reimbursement method must be agreed upon between both parties prior to the day of rental.
Should your vessel experience mechanical issues or breakdown which prevent a confirmed booking please contact us to action a cancellation. View the full Vessel Breakdown Policy Click Here
To summarise the vessel Breakdown Policy:
If a vessel breakdown through no fault of the Renter the Boat Owner may be liable to refund the Renters payment.
If a vessel breakdown due to the Renters actions and is not considered wear and tear the Renter may be liable through their Security deposit and possibly insurance coverage to remedy the failure.
BookMyBoat has a standardised Cancellation Policy that we strictly enforce to protect both the renter and boat owner.
To view the Cancellation Policy Click Here